WARRANTY

At AUTOCLAVEGUYS, we take pride in providing high-quality rebuilt autoclaves that are meticulously restored and tested to ensure precision, reliability, and an extended lifespan. To further enhance your experience and offer peace of mind, we offer a comprehensive parts and labor warranty for our rebuilt autoclaves.

Warranty Coverage:

Our warranty covers both parts and labor for a specified period of time, ensuring that you are protected against any potential defects or malfunctions. This warranty applies specifically to the autoclave itself and does not include any electrical issues outside of the autoclave.

Preventive Maintenance Parts:

In order to qualify for the warranty, it is essential that customers install preventive maintenance parts as recommended by our experts. These parts are designed to optimize the performance and longevity of the autoclave, ensuring that it continues to operate at its best.

Restocking Fee:

Please note that in the event of a return, a 20% restocking fee may be charged. This fee helps cover the costs associated with processing the return and ensuring that the autoclave is properly inspected and refurbished before being made available for resale.

Claiming Warranty:

If you encounter any issues with your rebuilt autoclave during the warranty period, please contact our customer support team immediately. Our experts will guide you through the process of filing a warranty claim and provide the necessary assistance to resolve the issue.

Exclusions:

It is important to note that our warranty does not cover any electrical issues outside of the autoclave itself. This includes any issues related to the electrical supply or wiring in your healthcare environment. We recommend consulting a qualified electrician for any electrical issues that may arise.

Terms and Conditions:

Our warranty is subject to certain terms and conditions, which are outlined in detail in our warranty agreement. We encourage all customers to thoroughly review the terms and conditions to ensure a clear understanding of their rights and responsibilities under the warranty.

Contact Us:

If you have any questions or concerns regarding our parts and labor warranty for rebuilt autoclaves, please do not hesitate to contact our customer support team. We are here to assist you and provide the necessary guidance to ensure your satisfaction with our products.

Product Warranty Description for Rebuilt Autoclaves

 

1. Warranty Coverage:

AUTOCLAVEGUYS provides a limited warranty for rebuilt autoclaves to the original purchaser ("the Customer"). This warranty covers defects in materials and workmanship under normal use and service. The warranty period is [6 Months] from the date of purchase.

2. Covered Components:

This warranty specifically covers the autoclave unit and its integral components. It ensures the proper functioning of the autoclave, excluding any damage or malfunction caused by external factors not within the Company's control.

3. Exclusions from Coverage:

The warranty explicitly does not cover:

  • Electrical Issues: Any malfunctions or defects related to electrical components are excluded from this warranty. Customers are advised to follow proper electrical installation procedures and consult with a qualified electrician for any electrical concerns.

  • User Error: Damage or issues resulting from user error, misuse, negligence, or failure to adhere to the product's user manual and guidelines are not covered under this warranty.

4. 20% Restocking Fee:

In the event of a return, the Company reserves the right to charge a restocking fee equal to 20% of the purchase price. This fee is applicable to cover the costs associated with processing, inspecting, and restocking the returned autoclave.

5. Warranty Claim Process:

To initiate a warranty claim, the Customer must:

a. Contact the Company's Customer Service within the warranty period. b. Provide proof of purchase, including the date and location of purchase. c. Describe the nature of the defect or issue and provide any relevant documentation or images.

The Company will assess the claim and, at its discretion, repair or replace the defective product.

6. Limitations of Liability:

The Company's liability under this warranty is limited to the repair or replacement of the defective product. In no event shall the Company be liable for any consequential or incidental damages arising from the use of the autoclave.

7. Governing Law:

This warranty is governed by the laws of [Insert Jurisdiction]. Any disputes arising from this warranty shall be resolved through arbitration in accordance with the rules of the AUTOCLAVEGUYS.

8. Modification of Terms:

The Company reserves the right to modify the terms of this warranty at its discretion. Customers will be notified of any changes in advance.

For further details or inquiries regarding this warranty, please contact:

[AUTOCLAVEGUYS]